Our customer service - available 24/7.
Read on for further information on our full range of services. 24 hours a day, 365 days a year. You can always find the up-to-date information you require in seconds.
Contact
Do you have any questions regarding your order or customer account? We can help.
Find out more
Delivery
Everything you need to know about dispatch within and outside Germany. Find out about shipping costs, delivery times, delivery countries and our shipping service providers.
Find out more
Information on the voluntary right of return policy, battery disposal and the disposal guidelines for old electrical and electronic appliances.
Find out more
FAQ
You can find explanations on all important topics concerning Worldshop here.
Find out more
Cash & Miles
Redeem your miles and save money. With our mile slider paying with a combination of award miles and euros is easy.
Find out more
Payment
Worldshop offers you easy and secure options to pay for your order.
Find out more
Earn miles
Your mileage account will grow if you pay in Euro. We'll credit you with 1 mile for every 1 Euro you spend.
Find out more
Subscribe to newsletter
Never again miss out on new products: Register for our free newsletter here.
Find out more
Gift wrapping & greeting cards
Make your loved ones feel extra special with our gift service.
Find out more
Browse our catalogue online
Browse our latest catalogue online at your leisure or download the PDF.
Find out more
Airport Delivery
Collect your desired product on arrival or departure at the FRA or MUC airports.
Find out more
GDPR Data Protection
Within the framework of the EU General Data Protection Regulation, Miles & More GmbH gives you the right to be informed, the right to cancellation and more.
Find out more
General terms and conditions
Click here for the Miles & More GmbH T&Cs for the Worldshop.
Find out more