Airport Delivery service
Your service at Frankfurt Airport or Munich Airport
Would you like to place an order with Worldshop although you live outside of the Worldshop delivery range? Not a problem. You can conveniently pick up your desired product when you arrive or depart at Frankfurt Airport or Munich Airport thanks to the Worldshop Airport Delivery service.
Store Delivery
If your target destination is Frankfurt or Munich, your order will be delivered to the Worldshop Airport Store at the airport and will incur a service charge* of 1,000 Miles or €5.95.
*The service charge for store delivery does not apply as of a purchase value of €50.
Your order
Look for products marked with the Store Delivery icon in the catalogue and choose your favourites. Submit your order up to 28 calendar days in advance and at the latest four calendar days prior to your departure for Frankfurt or Munich.
Taking receipt of your order
Please have your passport and order confirmation at hand to ensure that we are able to hand over the products to you at the airport.
FAQ: All the important answers concerning the Airport Delivery service
Which items from the product range can I order for Airport Delivery?
A special icon is used to identify all items that can be handed over at the airport. The suffix "Store" tells you which items you can take receipt of at the Worldshop Airport Store in Frankfurt or Munich .
Why are some items only handed over at a Worldshop Airport Store?
The range of products available to passengers on connecting flights must conform to the regulations that apply to hand luggage and thus may not contain liquids, hazardous substances or sharp items. This is why some items are only handed over at a Worldshop Airport Store. Please make sure you do not exceed the maximum hand luggage allowance permitted by the airline with which you are travelling.
Do I need to have booked a flight with Lufthansa?
No. We offer the Airport Delivery service regardless of the airline with which you are booked as well as for arrivals at Terminal 2 in Frankfurt.
How far in advance of my flight do I need to place my order?
You need to place your order online 28 calendar days in advance of and at the latest four calendar days prior to your departure for Frankfurt or Munich in order to take receipt of the ordered items at the airport.
Am I at liberty to choose the payment method?
Yes. You can pay for your order in Euro, by redeeming Miles & More miles or as a combined mixed payment by redeeming miles with an additional € payment. Payment in Euro is only possible with a credit card (Visa, MasterCard, Amex).
Where and when can I collect my order at the airport?
If Frankfurt or Munich Airport is your final destination, your order will be delivered to the Worldshop Airport Store in the public area of Terminal 1 (Frankfurt) or 2 (Munich). All orders must be collected within 5 calendar days of your arrival and during Airport Store opening hours. The relevant opening hours can be found on our overview.
hat should I do if my flight details change?
In the event of a flight change or cancellation, please inform us at:
Email: 025061057059049045029055057029055063037025029000065049055043027057035049051001029061
Phone: +49(0)69 / 478 689 180
We are here for you Monday to Friday from 8 am to 8 pm.
Email: 025061057059049045029055057029055063037025029000065049055043027057035049051001029061
Phone: +49(0)69 / 478 689 180
We are here for you Monday to Friday from 8 am to 8 pm.